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[/ux_text] [accordion] [accordion-item title=”What if, I have a problem with my order?”]
The fastest way to fix an issue is to call the customer support team (+91 9288007431), or you can email to [email protected]
[/accordion-item] [accordion-item title=”How long will it take to receive my order?”]
Orders are usually processed and picked up for shipping within 24-48 hours.
Time of delivery depends on delivery partners (usually within 3 to 5 working days)
[/accordion-item] [accordion-item title=”How do I change my shipping address?”]
The shipping address can be changed as long as your order has not been shipped. Contact our customer support (+91 9288007431) or email your request to [email protected]
[/accordion-item] [accordion-item title=”What are the delivery charges for orders from the Online Shop?”]
Shipping is free within India.
[/accordion-item] [accordion-item title=”Which payment methods are accepted in the Online Shop?”]
The acceptable payments methods are:
• Credit and debit cards
• UPI
• Net banking
• E-wallets
• Cash on delivery (for select regions).
[/accordion-item] [accordion-item title=”How quickly are orders usually processed and shipped?”]
Orders are usually processed and picked up for shipping within next working day.
Shipments are effective on all working days (Monday to Friday) except holidays.
[/accordion-item] [accordion-item title=”Can we change the address after my order is shipped?”]
No, unfortunately; the address cannot be changed once the order is picked up by our delivery partner for shipping.
[/accordion-item] [accordion-item title=”What exactly happens after ordering?”]
Once you have checked out your order, you should receive an e-mail from us acknowledging your order.
We aim to process and dispatch all orders within a couple of working days.
[/accordion-item] [accordion-item title=”Do I receive an invoice for my order?”]
Yes. You will receive a printed invoice along with the product delivery
[/accordion-item] [accordion-item title=”What do I do if I never received my order?”]
Contact our customer support via contact number or email: [email protected]
[/accordion-item] [accordion-item title=”What do I do if I receive a defective order?”]
Please contact our customer support or email: [email protected].
[/accordion-item] [accordion-item title=”What are your hours of support?”]
Call support will be available from 9.00 am to 5.00 pm.
[/accordion-item] [accordion-item title=”Do you deliver to any location in India?”]
Yes.
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For orders, please contact our support team at +91 9288007431 or [email protected].